Terms of Service
1. The service
AIRVLO is a web application for designing and analysing water distribution networks, provided by the AIRVLO team (“we”). During the trial period the service is free. Paid plans, if introduced, will be announced in advance; nothing you use for free will be charged without your agreement.
2. Your account
You need an account to use AIRVLO. Give a real email address you can access, keep your password private, and tell us if you think someone else is using your account. You are responsible for activity under your account. One person per account.
3. Your projects
Projects, files and data you create or upload belong to you (or to the organisation you work for). You give us permission to store, process and display them only to run the service for you and the people you share them with. We do not sell them or use them for anything else.
5. Engineering responsibility
AIRVLO results — hydraulic analysis, sizing aids, cost estimates, profiles and exports — support engineering judgement; they do not replace it. Check results against your own standards and data. The engineer or organisation that uses the results remains responsible for the design and for decisions based on it.
6. Acceptable use
Do not use AIRVLO to break the law, to access other people’s projects or accounts without permission, to overload or attack the service, to send spam through invitations, or to reverse-engineer the service beyond what the law allows.
7. Availability
We work to keep AIRVLO available and your data safe, including regular backups, but the service is provided “as is” during the trial and may be interrupted for maintenance. Keep your own copies of important projects (Export .ahn).
8. Ending your account
You can ask us to delete your account at any time (see Privacy Policy, “Your rights”). We may suspend or close accounts that break these terms; where reasonable we will tell you first and let you export your projects.
9. Liability
To the extent the law allows, we are not liable for indirect or consequential losses, or for losses caused by relying on results without professional checking.
10. Changes
If we change these terms in a meaningful way we will update the version and ask you to agree again when you next sign in.
11. Governing law and contact
These terms are governed by the laws of the Republic of Indonesia. Contact: your AIRVLO administrator.